Andy's Answers: How Research In Motion is using social media to support...
Social media has changed everyone’s expectations when it comes to customer service. For Research In Motion, that realization hit home during a 2006 smartphone launch. Customers were talking and asking...
View ArticleFrom #SXSW: RIM's T.A. McCann on how to manage others effectively
SmartBrief editor Jesse Stanchak recently attended the SXSW Interactive Festival, where he had a chance to speak with T.A. McCann, vice president of research and development at Research in Motion and...
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This week's most clicked
What you can learn from RIM’s Twitter fumble; the best free Facebook apps; and why one Google employee called Google+ a “complete failure.” It’s all in this week’s top five most-clicked links in...
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This week's most clicked
The eclectic inspiration behind General Electric’s leadership center; RIM’s “15 minutes of shame”; and the world’s most adorable thief. Read about all this and more in this week’s top five most-clicked...
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